Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account registration data (name, email address, password)
• Profile information (business name, description, photos, service areas)
• Inquiry and message content exchanged between couples and vendors
• Payment and billing information processed through our payment provider
• Any other information you choose to provide

We also automatically collect certain technical information, including:

• Device type, browser type, and operating system
• IP address and approximate location
• Pages visited, time spent on pages, and navigation patterns
• Referring URLs and search terms

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Facilitate communication between couples and vendors
• Send you service-related notifications and updates
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your activity on our platform. When you first visit our site, you will be presented with a cookie consent banner where you can choose to accept or reject non-essential cookies.

Essential cookies: Required for basic site functionality (authentication, session management, language preferences). These cannot be disabled.

Analytics cookies: Used to understand how visitors interact with our site (Google Analytics). Only loaded if you accept cookies.

Error tracking: Used to detect and diagnose technical issues (Sentry). Only loaded if you accept cookies.

You can change your cookie preferences at any time by clearing your browser's local storage and revisiting the site.

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Vendors/Couples: When you send an inquiry or message, the recipient receives your name, email, and message content
• Service providers: Third parties that help us operate our platform (hosting, email delivery, payment processing, analytics)
• Legal requirements: When required by law, regulation, or legal process

5. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following data protection rights under the General Data Protection Regulation (GDPR):

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate personal data
• Right to erasure: Request deletion of your personal data
• Right to restriction: Request that we restrict processing of your data
• Right to data portability: Request a machine-readable copy of your data
• Right to object: Object to processing of your personal data
• Right to withdraw consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the details in Section 7 below. We will respond to your request within 30 days.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Inquiry and message data is retained for the duration of the vendor-couple relationship and for a reasonable period afterwards for dispute resolution purposes.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: privacy@easywedding.co